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ValuePay MFB

Individual

Personal accounts & services

Business

SME & business banking

Corporate

Enterprise solutions

Partnership

Strategic partnerships

Services

Bank Accounts

Current & savings accounts

Virtual Accounts

Instant virtual accounts

Savings

Flexible savings plans

Loans

Quick loan access

Offline Payments

Pay without internet

Investments

Grow your wealth

Bill Payments

Pay bills instantly

Transfers

Send & receive money

Payments

POS Terminals

Point of sale devices

Web Payments

Online payment gateway

Prepaid Meters

Electricity & utility tokens

Invoices

Create & manage invoices

Payment Links

Shareable payment links

Virtual Cards

Instant virtual cards

About

Our story & mission

Leadership

Meet the team

Careers

Join our team

Culture

Life at ValuePay

FAQs

Common questions

Contact Us

Get in touch

Media

Press & news

Security

Stay safe online

Self-help

Guides & resources

Start Banking
HomeSecurityInformation Security Policy

Information Security Policy

The over-arching statement of ValuePay Microfinance Bank's information-security programme, covering all information assets owned or processed by the Bank.

Contents

Effective: May 2026

  • 12.5 Scope
  • 12.6 Classification of information
  • 12.7 Roles and responsibilities
  • 12.8 Control domains
  • 12.9 Review and continuous improvement

12.5 Scope

This Policy applies to all information assets owned or processed by the Bank, all employees, contractors, vendors, agents, and any other person granted access to such assets.

12.6 Classification of information

  • Public — information cleared for unrestricted release.
  • Internal — general business information, not for public release.
  • Confidential — customer-, personnel-, or commercially-sensitive data.
  • Restricted — high-sensitivity data such as authentication credentials, cryptographic keys, and material non-public regulatory data.

12.7 Roles and responsibilities

  • Board — sets risk appetite, approves the ISP, and oversees its operation.
  • Chief Information Security Officer (CISO) — accountable for the ISP and the Bank's security programme.
  • Asset owners — accountable for the security of the assets in their domain.
  • All employees and contractors — responsible for following the ISP and supporting policies.

12.8 Control domains

The ISP is operationalised through twelve control domains, broadly aligned to ISO 27001:

  • Information security policies and risk management.
  • Organisation of information security and roles.
  • Human-resource security (vetting, training, exit).
  • Asset management and classification.
  • Access control and identity management.
  • Cryptography and key management.
  • Physical and environmental security.
  • Operations security and change management.
  • Communications security (network, email, transport).
  • System acquisition, development, and maintenance.
  • Supplier relationships and third-party security.
  • Incident management, business continuity, and regulatory compliance.

12.9 Review and continuous improvement

The ISP is reviewed at least annually, and following any material change in the Bank's operating environment, technology landscape, or threat profile. Material updates are approved by the Board.

ValuePay Microfinance Bank Limited has received Approval-in-Principle from the Central Bank of Nigeria (ref. FPR/LAD/CON/MFB/015/047 dated 17 March 2026). The Bank shall not commence banking business until the grant of a final licence.

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